Paessler PRTG SMS notifications – integration manual

Here we describe how to use SMSEagle for Paessler PRTG SMS notifications. The configuration is very straightforward – it should take you about 5 min to have it up and running.

See also a detailed integration tutorial made by Paessler Team available in: Paessler Knowledgebase

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

  • Create a new user in SMSEagle (menu Users > + Add Users, user access level: “User”).
  • Grant API access to the created user:
    • click Access to API beside the newly created user
    • Enable APIv1
    • Generate new token (copy it for later use)
    • Add access permissions in section APIv1 Permission for: send_sms
    • Save settings

PRTG Setup

I. Setup Notification Delivery settings

1. In the PRTG web interface, open Setup > System Administration > Notification Delivery Settings

2. In the SMS Delivery section

  • Set Configuration Mode to: Enter a custom URL for a provider not listed
  • Set Custom URL to:

In the string above replace:

  • use http or https (depending how you access your SMSEagle device)
  • url-of-smseagle with IP Address of your SMSEagle device
  • your-api-token with API acccess token you created in Step: SMSEagle Setup.

3. Save your settings

II. Setup SMS Notification and Test it

1. In the PRTG web interface, open Setup > Account Settings > Notifications

2. Click on the Add new notification button

prtg sms
  • In the Send SMS/Pager Message section, enter the Recipient Number.
    The number should be in internal format, without leading + sign, for example: 44555123456 for a DE mobile number (if your mobile operator requires + sign in a telephone number put 00 instead).
  • You can leave the default Message
  • Save your settings

3. Test:
In the list of all notifications, click on the Test button next to your new SMS notification to initiate a test SMS.
You should receive an SMS text message on the number you just entered.

Note: Test messages still contain unresolved variable names.

Have Questions?

SMSEagle devices are designed for easy setup. If you don't have a device yet, just buy your SMSEagle and get started with your integration. If you need technical assistance or have questions about our products, we’ll be happy to help you.