Hardware SMS Gateway vs. Online SMS Service

Hardware SMS Gateways and Cloud SMS Gateways are two options for businesses and organizations to send and receive SMS messages. Here we compare the key differences between these two options to help you determine which solution is best for your business needs.

Criteria

  • Initial Investment
  • Works Offline
    (works without Internet)
  • Sensitive data security
    (sensitive data is kept on-prem)
  • Cost Control
    (allows to use SIM card with
    convenient plans for SMS)
  • Rich Set of Additional Features
    & Automations
  • Customization
    (allows custom features)
  • API
  • Easily integrated
    via Email To SMS
  • Speed
  • Accessibility
    (accessed from anywhere in the Internet)
  • Sender ID change

Hardware SMS Gateway

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • No
  • No

Cloud SMS Service

  • No
  • No
  • No
  • No
  • Yes
  • Yes
  • Yes
  • No
  • Yes
  • Yes

Here’s a comparison table of Hardware SMS Gateway and Cloud SMS Service.
  1. Initial Investment: Hardware SMS Gateway requires an initial investment for purchase and setup, whereas Cloud SMS Service only requires a subscription fee. Hence, Hardware SMS Gateway is less favorable in this aspect.
  2. Maintenance: Hardware SMS Gateway requires more maintenance compared to Cloud SMS Service. In the case of a hardware SMS gateway, maintenance tasks, such as updates and upgrades, must be performed by the organization itself, whereas cloud SMS service providers handle these tasks themselves.
  3. Customization: Hardware SMS Gateway provides greater customization options compared to Cloud SMS Service. As hardware SMS gateways are dedicated to the organization, they can be configured and customized to suit their specific needs.
  4. Security: Hardware SMS Gateway provides greater security compared to Cloud SMS Service. As hardware SMS gateways are under the control of the organization and work offline, they can ensure a higher level of security compared to Cloud SMS Service, which is dependent on the provider’s security measures as well as an Internet connection.
  5. API: easy API integration for sending/receiving SMS
  6. Reliability: Hardware SMS Gateway provides greater reliability compared to Cloud SMS Service. As hardware SMS gateways are dedicated to the organization and can be connected in HA cluster, they are less likely to experience downtime compared to Cloud SMS Service, which is dependent on the provider’s infrastructure and network stability.
  7. Speed: Hardware SMS Gateway provides greater speed compared to Cloud SMS Service. As hardware SMS gateways are dedicated to the organization, the messages can be sent and received more quickly, whereas Cloud SMS Service can experience delays due to network congestion.
  8. Scalability: Cloud SMS Service is more scalable compared to Hardware SMS Gateway. Cloud SMS Service providers can quickly scale their infrastructure and resources to meet increasing demand, whereas Hardware SMS Gateway requires additional hardware and setup to be added manually, which is time-consuming and costly.
  9. Accessibility: Cloud SMS Service is more accessible compared to Hardware SMS Gateway. As Cloud SMS Service is hosted on the cloud, it can be accessed from anywhere with an internet connection, whereas Hardware SMS Gateway is restricted to the organization’s premises.
  10. Sender ID change: changing a sender ID to a company name prevents two way communication but can improve brand recognition

In summary, a hardware SMS gateway offers advantages in terms of security, throughput, latency, control, cost-effectiveness, and reliability compared to an online SMS service. It provides a more secure and reliable option for businesses that need to send a large volume of SMS messages quickly and with greater control over customization, scheduling, and message limits. Additionally, it offers a cost-effective option for businesses that need to send a high volume of messages.

Create the right solution for your company

Your obstacles are unique, and the solutions for them should be too.
The APIs of SMSEagle allow to incorporate communications into your workflow in a way that makes sense to you. To find out how SMSEagle will allow you to create the solution you need,
get in touch with our team.